Corporate Responsibility and Commitment

Sustainable Development Policy

Sustainable development has become a global priority and a shared concern across industries. In alignment with international trends, the Company is committed to embedding sustainability into its business operations. While pursuing steady financial growth, we also strengthen our dedication to environmental stewardship and social responsibility.We continuously review and enhance our energy policies and efficiency, ensuring that environmental and social considerations are integrated into business decision-making. Our efforts focus on carbon reduction, improved energy efficiency, and encouraging our partners to actively engage in social initiatives. By raising climate awareness and promoting sustainable practices, the Company seeks to contribute meaningfully to global environmental protection and the advancement of long-term sustainability.

Stakeholders

Our Company recognizes that effective communication with stakeholders is essential to continuous improvement and long-term development. The ESG Sustainability Task Force conducts stakeholder analysis in accordance with the AA1000 SES 2015 Stakeholder Engagement Standard and its five principles—Dependency, Responsibility, Influence, Tension, and Diverse Perspectives. Drawing on years of practical experience, we have identified four primary stakeholder groups directly related to our operations and sustainable development: employees, shareholders and investors, customers, and suppliers.

Stakeholder Communication Results

To gain deeper insights and respond effectively to stakeholder concerns, the Company has established multiple communication channels to capture reasonable expectations and material issues. We actively address these matters or develop corresponding measures, demonstrating our commitment and responsibility to stakeholders.

To promote sustainable operations, grievance and feedback mechanisms have been set up to provide stakeholders with convenient communication pathways, ensuring that their needs are addressed promptly and appropriately. These mechanisms also serve as an important reference for enhancing corporate governance effectiveness and fulfilling corporate social responsibility.

Through continuous stakeholder engagement, the Company not only strengthens mutual trust and collaboration but also further enhances its competitive advantage in governance, operations, and sustainable development.

Stakeholders Key Issues of Concern Communication Frequency & Approach Communication Channels
Employees
  • Occupational Safety
  • Labor Relations
  • Employee Development
  • Diversity & Equality
The Company facilitates internal communication and decision-making by holding regular and ad-hoc meetings, supplemented with diverse communication channels such as telephone and email, providing employees with opportunities to express their opinions and suggestions.
  • The Company complies with the Labor Standards Act and related regulations, implementing employee welfare programs, retirement systems, training plans, and comprehensive protections of employee rights.
     
  • To enhance internal communication, multiple communication channels are provided to ensure timely information flow and to encourage employees to share suggestions, serving as a basis for policy improvement and refinement.
Shareholders & Investors
  • Corporate Governance
  • Ethical Business Conduct
  • Financial Performance
  • Risk Management
  • Legal Compliance
The Company engages with investors through diverse communication channels such as telephone and email on an ad-hoc basis. In accordance with regulatory requirements, we also convene the annual shareholders’ meeting and investor conferences to ensure transparency and timely communication.
  • The Company has designated a spokesperson and deputy spokesperson to safeguard the rights and interests of shareholders and investors. They respond to investor inquiries with professionalism and accountability, and handle all matters with integrity.
     
  • The Company convenes an annual shareholders’ meeting to listen to shareholder suggestions and holds quarterly board meetings to report on corporate governance and financial performance, ensuring that decisions are made transparently and implemented effectively.
Customers
  • Product Innovation
  • nformation Security & Customer Privacy
  • Customer Satisfaction
Customers may express their needs and concerns through multiple channels, including email and telephone. Guided by a customer-oriented service philosophy, the Company follows established procedures to ensure that information is promptly conveyed to relevant departments. An initial response is provided within three business days, followed by continuous tracking and progress updates to ensure issues are resolved effectively, thereby enhancing customer satisfaction and service quality.
  • The Company has established a Customer Complaint Management Procedure to ensure timely communication in response to customer requests, gain a clear understanding of their needs, and enhance interaction quality. Internal review meetings are also conducted to evaluate and improve services, ensuring continuous enhancement of service quality.
     
  • In 2024, the Company achieved a 100% response rate to all customer complaints, supported by rigorous information security and privacy management practices.
     
  • Furthermore, in 2024, no complaints were received regarding customer privacy violations or data loss, demonstrating the Company’s strong commitment to protecting customer rights and safeguarding information security.
Suppliers
  • Supplier Management
  • Waste Management
  • Water & Effluent Management
In line with the “Supplier Management Procedure,” the Company implements a tiered evaluation system for suppliers, conducting assessments on a monthly, quarterly, or annual basis. This approach ensures the stability of supplier quality while strengthening long-term partnerships.
  • The Company provides grievance channels for stakeholders to ensure that feedback is promptly addressed and resolved. Through the Supplier Management Procedure, we effectively reduce operational risks and costs, while fostering long-term, mutually beneficial partnerships with suppliers.
     
  • In 2024, the Company achieved a 100% completion rate in supplier evaluations, with results indicating no significant deficiencies or risks. Based on a rigorous grading system, suppliers were categorized and managed accordingly, ensuring supply chain stability. Continuous improvement mechanisms were also implemented to enhance overall operational efficiency and competitiveness, further strengthening the foundation for sustainable corporate development.
 

Stakeholder Contact Information

Spokesperson


Name:Cheng Ya-Wen

Title: Vice President

TEL:(02)8522-7056

E-mail: contact@anli-group.com

Deputy Spokesman


Name: Yao Li-Fang

Title:CFO and Chief Accounting Officer

TEL:((02)8522-7056

E-mail:contact@anli-group.com

 

Information Security Risk Management Policy

The Company has established an information security policy to provide a comprehensive framework of security measures and management processes for its information systems. While it is not possible to completely prevent third parties from unlawfully intruding into and disrupting the Company’s systems, we continuously review and assess our practices, strengthening security measures and management procedures to ensure their appropriateness and effectiveness in reducing risks.

  1. Information Security Risk Management Framework

    The Company’s Information Department is the designated authority responsible for information security. Led by the Chief Information Officer and supported by a team of professional IT personnel, the department is tasked with formulating the Company’s information security policies, planning operational procedures, and driving the implementation of information security initiatives.The Audit Office conducts annual audits to ensure compliance. When deficiencies are identified, the audited unit is immediately required to propose corrective actions, and follow-up reviews are conducted to monitor implementation results. This process reduces internal information security risks and strengthens overall governance./p>

  2. Information Security Policy

    To maintain the stable operation of the Company’s information systems, strengthen information security management, and ensure the availability, integrity, and confidentiality of information—while protecting against both internal and external, intentional and accidental threats—the Company has established a comprehensive information security management mechanism encompassing the following four dimensions:
    1. Policy & Regulations: Establish information security management policies to govern employee practices and operational behavior.

    2. Organizational Management System: Build a top-down information security management framework that clearly defines organizational responsibilities, ensures integrated planning and expert decision-making, and drives the implementation of information security initiatives across the Company.

    3. System Protection: Deploy information security management equipment and tools to implement security control measures.

    4. Personnel Training: Conduct regular information security education and training programs to enhance employees’ knowledge and professional skills in cybersecurity.

  3. Specific Information Security Management Measures

    Regularly review internal information security regulations, coordinate, manage, and supervise group-wide security operations, conduct effectiveness audits of protection systems, social engineering drills, and other security tests, and continuously provide information security awareness programs to employees. Through the implementation of security policies and procedures, the Company ensures a robust information security environment to safeguard the normal operation of services.
     
  4. Resources Invested in Information Security Management

    By establishing information security monitoring systems and conducting vulnerability scans, the Company prevents hacking and the theft of confidential data. In addition, a comprehensive security protection network is implemented covering data centers, network equipment, network connections, and personal devices (e.g., desktop computers, laptops, etc.), ensuring the protection of employee personal data, company confidential information, and customer and supplier information.
     
  5. Information Security Education & Training

Awareness & Training Audience Frequency 2024 Results
Information System Security Awareness Current and New Employees Ad-hoc

All employees completed information security training

Confidentiality Agreement and Information Security Compliance Commitment IT Service Providers At the time of contract signing

ERP system vendors and other system providers

 

Human Rights Policy

The Company firmly believes that respecting and protecting human rights is the cornerstone of sustainable development. We are committed to upholding the Universal Declaration of Human Rights, the UN Guiding Principles on Business and Human Rights, and the International Labor Organization Declaration of Fundamental Principles and Rights at Work, as well as complying with all applicable laws and regulations in the regions where we operate. Our goal is to implement the fundamental principles of international human rights conventions, enhance overall awareness of human rights, and foster a friendly environment that respects the rights of every individual, ensuring adequate care and protection in accordance with the following guidelines:

  1. Commitment to respecting labor rights, ensuring that all labor relations are based on employee free will, strictly complying with local labor laws, and establishing a fair and lawful employment system.
     
  2. Compliance with labor laws and international human rights standards.
     
  3. Providing a safe and healthy workplace that meets occupational health and safety standards, and implementing comprehensive protective measures to reduce the risk of occupational hazards.
     
  4. Establishing diverse, transparent, and secure communication mechanisms, offering effective grievance and whistleblowing channels to ensure employees can freely express their opinions without fear of improper treatment or retaliation.

Implementation of Integrity Management and Prevention of Insider Trading

  1. The Company has established the “Code of Integrity Management” and conducts assessments that include integrity-related behaviors when carrying out business operations, while also communicating the Company’s integrity policy to business partners.
  2. The Company has established the “Procedures for Handling Material Internal Information” and the “Insider Trading Prevention Management Rules.” Periodic training sessions are provided to insiders on relevant laws and precautions regarding insider trading to prohibit the use of non-public information for securities trading.
  3. The Office of the President has been designated to formulate integrity management policies and prevention programs, handle related tasks, supervise implementation, and report regularly to the Board of Directors.
  4. The Company’s “Code of Integrity Management” and “Integrity Management Operational Procedures and Conduct Guidelines” include conflict-of-interest regulations and provide sufficient reporting channels.
  5. To ensure the effective implementation of integrity management, the Company has established sound accounting and internal control systems. In addition to internal audit units preparing relevant audit plans based on risk assessments and conducting compliance reviews, external auditors may be engaged if necessary.
  6. The Company has formulated the “Code of Integrity Management” and “Integrity Management Operational Procedures and Conduct Guidelines,” and periodically reinforces employee awareness through training and communication.
  7. The “Code of Integrity Management” and “Integrity Management Operational Procedures and Conduct Guidelines” clearly define whistleblowing procedures and grievance channels. Reports may be submitted to the Office of the President via the Company’s internal email. If a major violation or potential material harm to the Group is identified, an immediate report must be prepared and submitted in writing to the Board of Directors and independent directors.
  8. Unethical behavior may be reported directly to relevant supervisors or audit managers. In accordance with the “Code of Integrity Management” and “Integrity Management Operational Procedures and Conduct Guidelines,” appropriate measures will be taken depending on the severity of the case. If necessary, the matter shall be reported to regulators or referred to judicial authorities, with all related information handled confidentially.
  9. The Company has implemented protective measures to ensure whistleblowers are not subject to improper treatment as a result of reporting misconduct.
  10. The Company has established a website disclosing information related to integrity management and uploads such information to the Market Observation Post System in accordance with legal requirements.
  11. On November 22, 2021, the Company commissioned the Taiwan Corporate Governance Association to conduct a three-hour training course on “Integrity Management, Corporate Governance, and Corporate Social Responsibility Practices.” All directors and managers attended this program.

Whistleblowing Channels for Fraud and Integrity Violations

The Company encourages both internal and external parties to report unethical or improper conduct. Personnel handling such reports are required to sign a written confidentiality statement to protect the identity of the whistleblower and the content of the report. The Company is committed to protecting whistleblowers from unfair treatment as a result of their reporting. Whistleblowers may report fraud or violations of integrity through designated channels and should provide the following information at the time of reporting:

  1. Name, identification number, and contact information of the whistleblower.
  2. Relevant information about the reported individual.
  3. Specific evidence that can facilitate investigation.

Reporting Channels

Email: Anti_Fraud@anli-group.com
Mailing Address: 8F, No. 215, Section 4, New Taipei Boulevard, Xinzhuang District, New Taipei City, Taiwan
Attention: Vice President, Anli International Co., Ltd.

Important Notes for Whistleblowers

  1. Whistleblowers making false or untrue reports shall bear legal responsibility.
  2. Reports lacking substantive content will be documented but not processed. However, if supporting evidence attached to the report warrants investigation, the case may still be handled in accordance with relevant regulations.